5 Ways to Fix Snapchat Device Ban (and WHY It Happens) - GraspingTech (2024)

After dealing with a Snapchat device ban myself and waiting 8 months to get unbanned, I decided to do something about it. Most Snapchat device bans take 6-12 months to get unbanned with zero action, but if you don’t want to wait, there are steps you can take.

Before you read our entire troubleshooting guide (which could take a good 20 minutes), this one Reddit user was able to undo the Snapchat device ban with a simple hack.

To get your IMEI ban (a device ban) lifted, wait 24 hours and then go to Snapchat support and find the link that unlocks your Snapchat account. If it works, it’ll give you a welcome back message.

Make sure to NOT login right away. Take a new phone and login through there (without connecting your SIM card or Apple ID). Another possible workaround is getting a new SIM and Apple ID with your current phone.

But if you don’t want to take such a drastic step, we’ll now cover some other troubleshooting steps you can take.

Methods to Fix Snapchat Device Ban

Now that we’ve delved into why Snapchat Device Bans happen, let’s get into the solutions. Thankfully, I’ve found several ways to regain access to Snapchat, and I’m excited to share these step-by-step methods with you.

Method 1: Update Snapchat App

Updating the Snapchat app on both Android and iOS devices is essential to ensure you have access to the latest features, improvements, and security updates. Here are the instructions for updating Snapchat on both platforms:

For Android:

1. Open Google Play Store: Find the “Google Play Store” app on your Android device’s home screen or in your app drawer and tap to open it.
2. Access the Menu: In the Play Store, tap the three horizontal lines (hamburger menu) in the upper-left corner to open the menu.
3. Navigate to “My apps & games”: From the menu, select “My apps & games.” This will take you to a list of all your installed apps.
4. Find Snapchat: Scroll through the list to locate the Snapchat app. If there’s an available update, you’ll see the “Update” button next to Snapchat.
5. Update Snapchat: Tap the “Update” button next to Snapchat. The Play Store will download and install the latest version of the app automatically.
6. Open Snapchat: Once the update is complete, you can open Snapchat and enjoy the latest version.

For iOS (iPhone and iPad):

1. Open the App Store: Find the “App Store” app on your iOS device’s home screen and tap to open it.
2. Navigate to “Updates”: At the bottom of the screen, tap on the “Updates” tab. This will display a list of all available app updates.
3. Find Snapchat: Scroll through the list to find Snapchat. If there’s an update available, you’ll see the “Update” button next to it.
4. Update Snapchat: Tap the “Update” button next to Snapchat. If prompted, enter your Apple ID password or use Face ID/Touch ID to confirm the update(source).
5. Wait for Installation: The App Store will download and install the latest version of Snapchat automatically.
6. Open Snapchat: Once the update is complete, you can open Snapchat and start using the latest version.

That’s it! You’ve successfully updated Snapchat on your Android or iOS device, ensuring that you have the most up-to-date features and security enhancements.

Before Going to Method 2… Watch this Quick Video

Method 2: Contact Snapchat Support Team

To contact the Snapchat Support Team, visit the official Snapchat Support page within the app or on the Snapchat website. You can access the Help Center for assistance with various issues, submit a support request, or reach out to them on their official Twitter page.

Method 3: Wait for the Ban to Be Lifted

Sometimes, Snapchat imposes temporary bans on accounts or devices. If you’ve encountered such a ban, the best course of action is often to wait patiently. Snapchat may lift the ban after a designated period, typically ranging from a few hours to several months. During this time, it’s crucial to refrain from any further violations of Snapchat’s policies and patiently await the restoration of your access.

Method 4: Adjust Device Date and Time

Adjusting your device’s date and time helps resolve Snapchat device bans by creating the impression that time has passed since the ban was initiated. This step can clear any device-related issues and potentially restore access to the app.

1. Uninstall Snapchat.
2. Restart your device.
3. Go to Settings.
4. Select General Management.
5. Choose Date & Time.
6. Enable “Set Automatically.”
7. Set the date one month ahead.
8. Reinstall Snapchat and check if the ban issue is resolved.

Method 5: Use a Different Device

Using a different device is a helpful step when dealing with a Snapchat device ban. It allows you to determine if the issue is device-specific or account-related. Accessing Snapchat from an alternate device can provide insights and possibly restore your access if the problem lies with your original device.

Why Snapchat Banned Your Device

Common reasons for Snapchat bans include violating terms of service, especially related to explicit content, using unauthorized third-party apps, getting reported by other users, and engaging in illegal activities, such as discussing drugs. Understanding these reasons is crucial to avoid future bans.

Violation of Terms and Conditions

Violation of Terms and Conditions” on Snapchat occurs when users disregard or breach the platform’s established rules and policies. This can encompass a range of actions, including sharing explicit or inappropriate content, harassment, impersonation, spamming, or using third-party apps that violate Snapchat’s terms.

Such violations may lead to temporary or permanent account suspensions. It’s crucial to familiarize oneself with and adhere to Snapchat’s terms to avoid these consequences.

Use of Third-Party Apps

The Use of Third-Party Apps on Snapchat involves employing unauthorized applications or software to access Snapchat’s features or perform actions that the official Snapchat app does not support.

Such apps can include hacks, tweaks, or modifications. Snapchat prohibits the use of these apps as they pose security risks and may lead to device or account bans to safeguard user privacy and security.

Someone Reported Your Account

Snapchat takes user reports seriously and investigates them for violations of its terms and policies. If the report leads to the identification of policy breaches, your account may face restrictions or bans to maintain a safe and respectful community. It’s important to use Snapchat responsibly to avoid such situations.

Involvement in Illegal Activities

Involvement in illegal activities” on Snapchat typically refers to users engaging in discussions, sharing content, or promoting activities that are unlawful or against Snapchat’s community guidelines. Examples include discussions or images related to drug use, illegal gambling, or any other activity deemed illegal or harmful by Snapchat’s policies.

Users involved in such activities may face account bans or restrictions. It’s essential to adhere to Snapchat’s terms and policies to avoid these consequences.

So, What Should I Do?

I know some people will try to bypass the ban. However, bypassing a Snapchat device ban can be challenging so I don’t suggest you try it.

In conclusion, to resolve a Snapchat Device Ban, you can update the app, contact support, wait for temporary bans, adjust your device’s date and time settings, or try using a different device, enabling you to regain access and enjoy Snapchat’s features.