Frequently Asked Questions
Where do I go to nominate a company and what are the guidelines?
You can nominate a company once a day per category when the nomination round is active. To do so, navigate to the appropriate section and category on the ballot and type the complete company name. Once your choice has been input, complete the registration form (on your first visit) with your information and click the "Nominate" button. You can then continue nominating in other categories. There is no "Submit" button. If you nominate in 25 or more categories, you will be eligible to win the sweepstakes. To nominate again on future visits, you can use the “magic link” function that sends you an easy login email to sign back into the ballot.
I do not see a category that fits the company I would like to nominate. Can it be added?
Our categories are curated to best fit the area. However, each year we add and remove categories to drive innovation and rejuvenate the program. Once nominations have begun for that year's program, categories cannot be changed. If you would like us to suggest a category for future programs, please submit it here. When considering categories, we take several factors into account including popularity, community participation and the number of eligible companies in the area in that category.
My company made the top five in the nomination round. What happens next?
Congratulations on your company making the top five! This means you were in the top five by nominations in your category of all companies submitted during the nomination round. Your company moves on to voting where the winners are selected. Improve your chances by encouraging your fans to vote for you and contact us through the Business Resources section of this website to see how our advertising packages can help!
How do I vote in the program and can I "write in" a company during this round?
The nominees in the voting round consist of the top five companies from the nomination round. New companies cannot be added at this stage. To vote for a company, go to its category on the ballot and select “Vote” near its name. You can vote once a day per category when the voting round is active. After selecting the nominee, complete the registration form (on your first visit) and click the "Vote" button. You can then continue voting in other categories. If you input a company, your vote has been recorded. There is no "Submit" button. If you vote in 25 or more categories, you will be eligible to win the sweepstakes. If you participated in nominations, you must re-register, but your information will be carried over. To vote again on future visits, you can use the “magic link” function to sign back in.
My company made the top three in the voting round. What happens next?
Congratulations on your company making the top three! This means you were in the top three by votes in your category of all companies submitted during the voting round. You may even have won! Stay tuned to the big reveal when winners are announced and contact us through the Business Resources section of this website to see how our advertising packages can help you spread the word about your accomplishment!
My company's basic information is incorrect on the ballot. What can I do and how do I get my company details added to my listing?
We do our best to ensure company information is correct but acknowledge that errors can occur. If you notice any inaccuracies in your company’s basic information, contact us through the Additional Questions form below and let us know what is wrong and we will correct the issue. Maximize your company's visibility with our enhanced listings and advertising packages. Enhanced listings offer a comprehensive display of your company’s information, including your company logo. Additionally, our advertising packages enable you to actively promote your company and encourage the community to nominate or vote for you. contact us through the Business Resources section of this website now to get started!
How are companies alerted that they made the top five after nominations or top three after voting?
We diligently reach out by phone or email to each company to notify them of their top five or top three status, utilizing information collected from their websites, social media, or map listings.You should expect to hear from someone representing your local newspaper, USA TODAY NETWORK, USA TODAY NETWORK Ventures, or Gannett. Be cautious of inbound calls from individuals not affiliated with these companies. You can always verify communications by contacting us through theAdditional Questions form below. The top three list is also posted on this website after the ballot has been reviewed. If you haven't heard from us and want to know if your company made it to the top five or top three, please contact us through the Business Resources section of this website so that we can provide you with important program details and information on how our advertising products can help you promote your company!
How many times can I nominate or vote in the program and how do you prevent fraud?
You can nominate or vote in the program during their respective periods once a day per category using one individual email address. Our platform employs CAPTCHA technology to prevent bots and tracks IP addresses to prevent fraudulent voting and ensure accurate results. For more information, see our complete participation rules on our ballot pages.
How can my company increase its chances of being nominated or voted for in the program?
If you want to increase your company’s chances of being considered in the program, there is no better strategy than delivering an outstanding experience to your customers. When they are impressed by your service or product, they are more likely to recommend you and think of you during this awards program. You can also leverage various marketing channels, such as hanging posters in your store, sharing updates on social media, sending email newsletters and more. If you need assistance with promoting your company during the program, contact us through the Business Resources section of this website! We offer advertising packages tailored to your goals, helping you reach your target audience and stand out from the competition. Offering prizes or discount-related incentives to obtain nominations is strictly prohibited and may result in company disqualification.
What comes with being named a finalist or winner in the program?
Winning or placing among the top three finalists in the Community's Choice Awards is a prestigious achievement that reflects a company's excellence in its respective industry. The winners and finalists are published online and publicized to the community, serving as a trusted resource for people searching for the best places to eat, shop, receive services and more. Companies can also showcase their accomplishments by using our free winner and finalist logos and purchasing winner plaques, finalist certificates and window clings that proudly display their achievement. Contact us through the Additional Questions form below to learn more about these opportunities.
Does this program require payment in exchange for participation, or is it solely based on the community’s nominations and votes?
Participation in the Community's Choice Awards is completely free of charge! We believe that every eligible company should have the opportunity to be recognized for their outstanding products, services and contributions to the community without any financial barriers. While we do offer advertising opportunities that can help boost a company’s chances, the decision ultimately rests with the public, as winners and finalists are determined through their votes. Company self-promotion with owned marketing channels to solicit nominations and votes are encouraged!
How do I find out the finalists and winners of this year's program?
After the program ends and we contact the finalists, we announce the winners and finalists online. Our online Winners Guide includes company details, making it a trusted resource for those looking for the best places to eat, shop, receive services and more. So, the next time you are searching for a new pizza place, need a reliable plumber, or are shopping for clothing, make sure to check out our guide for some top-notch recommendations!
Is there an awards ceremony or event for the program?
Currently, there is no formal awards ceremony for this program, but we do recognize and celebrate the achievements of participants by announcing the winners online after the completion of the program. As the program continues to grow and attract more participants, we may consider organizing an event to further enhance its prestige!
My company was selected as a finalist or winner. How can I get a plaque or certificate and window cling and when do they arrive?
If you purchased an advertising package, you should receive your window cling, certificate, or plaque within six to eight weeks of the winners being announced. If you did not purchase an advertising package, please contact us through the Additional Questions form below for information on their availability or how to purchase them. Don't forget, you can also showcase your accomplishment by using our free winner and finalist logos.
When is next year's program and what can my company do until then to improve my chances?
Stay tuned to the How it Works section on this website to find out when next year's awards program will take place. Typically, the program follows a similar timeline each year. In the meantime, we encourage you to motivate your company's employees to deliver outstanding experiences to your customers. When customers are impressed by your service or product, they are more likely to recommend you and keep you in mind during the awards program. Thank you for your participation and support, and good luck next year!
